Published on Jun 20, 2018
Please see the below for our guide to accessing GP services for Young People:
Published on May 21, 2018
General Data Protection Regulation
The General Data Protection Regulation (GDPR) is a new law that determines how your personal data is processed and kept safe, and the legal rights that you have in relation to your own data.
Ancora Medical Practice has produced the following leaflet to fulfil our compliance under the GDPR.
Published on Apr 12, 2018
In January this year Ancora Medical Practice welcomed Dr Suprabha Heggade as a salaried GP, full time. Dr Heggade completed part of her training with us, and we are pleased that she made the choice to join us on a permanent basis.
Published on Mar 21, 2018
Sharing you Medical Record
A Quick Start Guide for Patients
Within Ancora Medical Practice, the staff use a computer system, called SystmOne, which is used widely across the NHS and care organisations to maintain accurate medical records about you.
These records store important and often sensitive, confidential, information about your illnesses and the care you have received in the past. Your record may contain contributions from various health and social care organisations, especially if your needs are complex. These may include records from urgent care settings to the physiotherapy service you may have attended.
Organisations can access your medical records if you give them permission. This is likely to benefit the care you receive. You may choose to decline to have your information shared in this way but this could disrupt your care. You may also change your mind about sharing at any time. Organisations using SystmOne should only access your record when they are involved in giving you care.
We aim to ensure that your choices about how your information is shared are respected.
We will ask you to give us your preferred mobile phone number or email address which will be recorded on your medical record. This means that when another organisation asks to access your record, we can send you a verification (security) code which allows you to choose whether to let that organisation access your medical record or not.
For example you may be working or on holiday in another part of the country and need care from a hospital, or clinic. Having access to your whole medical record will benefit the care they can provide you. It may allow for better care provision if healthcare workers can access your full medical record.
If you already use the SystmOnline patient portal, then you can select organisations to allow or prevent them from accessing your records.
If you do not have a phone or email address and don’t use SystmOnline, then your GP practice will be able to record your choices about which organisations you are happy to share your whole record with.
When you receive care close to your home you will not usually need to give a verification (security) code but you should always still be asked what your choices are about record sharing.
If you would like to read more about SystmOnline, and these new sharing controls, please go to https://systmonline.tpp-uk.com/2/help/help.html or ask at your GP practice.
Published on Mar 21, 2018
Summary Care Records (SCR) - information for patients
Your Summary Care Record is a short summary of your GP medical records. It tells other health and care staff who care for you about the medicines you take and your allergies. This means they can give you better care if you need health care away from your usual doctor's surgery:
- in an emergency
- when you're on holiday
- when your surgery is closed
- at out-patient clinics
- when you visit a pharmacy
Ask your doctor to include additional information on your SCR
You can add more information to your SCR by asking your doctor. They can add extra details from your medical notes, including:
- health problems like dementia or diabetes
- details of your carer
- your treatment preferences
- communication needs, for example if you have hearing difficulties or need an interpreter
This will help medical staff care for you properly, and respect your choices, when you need care away from your GP surgery. This is because having more information on your SCR means they will have a better understanding of your needs and preferences.
When you are treated away from your usual doctor's surgery, the health care staff there can't see your GP medical records. Looking at your SCR can speed up your care and make sure you are given the right medicines and treatment.
Protecting your SCR information
Staff will ask your permission to look at your SCR (except in an emergency where you are unconscious, for example) and only staff with the right levels of security clearance can access the system, so your information is secure. You can ask an organisation to show you a record of who has looked at your SCR - this is called a Subject Access Request.
SCRs improve care, but if you don't want to have one you can opt out. Tell your GP or fill in an consent form plus further information can be found in our recptions.
For further information please click on the link: https://digital.nhs.uk/summary-care-records
Published on Jul 25, 2017
Please follow the below link to check up on waiting times for appointments held within NLAG hospitals:
Published on Mar 27, 2017
Dr Krystyna Ciuraj will become a partner at Ancora Medical Practice from 1st April. Dr Krystyna had been with Ancora since July 2016 working as a salary GP. She will be working 7 sessions per week across both our Ashby Road and Detuyll Street sites.
Published on Jun 22, 2016
Ancora Medical Practice greatly value the very important work of family and friends caring for people who either use this service, or are themselves patients of the practice.
If you would like further information please click HERE
Here at Ancora, we will be holding Carers information sessions on the following:
Ashby Road – 5th July 12 – 2pm
Detuyll Street – 12th July 12 – 2 pm
Please come along and hear our ideas and share your ideas with us.
Please bring along your carer or the person you care for even if they are not a patient at this practice.