Sharing your eHealthrecord between SystmOne Organisations

Sharing you Medical Record

A Quick Start Guide for Patients

Within Ancora Medical Practice, the staff use a computer system, called SystmOne, which is used widely across the NHS and care organisations to maintain accurate medical records about you.

These records store important and often sensitive, confidential, information about your illnesses and the care you have received in the past. Your record may contain contributions from various health and social care organisations, especially if your needs are complex. These may include records from urgent care settings to the physiotherapy service you may have attended.

Organisations can access your medical records if you give them permission. This is likely to benefit the care you receive. You may choose to decline to have your information shared in this way but this could disrupt your care. You may also change your mind about sharing at any time. Organisations using SystmOne should only access your record when they are involved in giving you care.

We aim to ensure that your choices about how your information is shared are respected.

We will ask you to give us your preferred mobile phone number or email address which will be recorded on your medical record. This means that when another organisation asks to access your record, we can send you a verification (security) code which allows you to choose whether to let that organisation access your medical record or not.

For example you may be working or on holiday in another part of the country and need care from a hospital, or clinic. Having access to your whole medical record will benefit the care they can provide you. It may allow for better care provision if healthcare workers can access your full medical record.

If you already use the SystmOnline patient portal, then you can select organisations to allow or prevent them from accessing your records.

If you do not have a phone or email address and don’t use SystmOnline, then your GP practice will be able to record your choices about which organisations you are happy to share your whole record with.

When you receive care close to your home you will not usually need to give a verification (security) code but you should always still be asked what your choices are about record sharing.

If you would like to read more about SystmOnline, and these new sharing controls, please go to or ask at your GP practice.

Summary Care Records - Patient Information

Summary Care Records (SCR) - information for patients

Your Summary Care Record is a short summary of your GP medical records. It tells other health and care staff who care for you about the medicines you take and your allergies. This means they can give you better care if you need health care away from your usual doctor's surgery:

  • in an emergency
  • when you're on holiday
  • when your surgery is closed
  • at out-patient clinics
  • when you visit a pharmacy

Ask your doctor to include additional information on your SCR

You can add more information to your SCR by asking your doctor. They can add extra details from your medical notes, including:

  • health problems like dementia or diabetes
  • details of your carer
  • your treatment preferences
  • communication needs, for example if you have hearing difficulties or need an interpreter

This will help medical staff care for you properly, and respect your choices, when you need care away from your GP surgery. This is because having more information on your SCR means they will have a better understanding of your needs and preferences.

When you are treated away from your usual doctor's surgery, the health care staff there can't see your GP medical records. Looking at your SCR can speed up your care and make sure you are given the right medicines and treatment.

Protecting your SCR information

Staff will ask your permission to look at your SCR (except in an emergency where you are unconscious, for example) and only staff with the right levels of security clearance can access the system, so your information is secure. You can ask an organisation to show you a record of who has looked at your SCR - this is called a Subject Access Request.

Opting out

SCRs improve care, but if you don't want to have one you can opt out. Tell your GP or fill in an consent form plus further information can be found in our recptions.


For further information please click on the link:

Waiting Times for North Lincolnshire and Goole hospitals

Please follow the below link to check up on waiting times for appointments held within NLAG hospitals:


NLAG Outpatients and Diagnostic Waiting times

Dr K Ciuraj will become a partner from 01/04/2017

Dr Krystyna Ciuraj will become a partner at Ancora Medical Practice from 1st April. Dr Krystyna had been with Ancora since July 2016 working as a salary GP.   She will be working 7 sessions per week across both our Ashby Road and Detuyll Street sites.

Are You a Carer?

Ancora Medical Practice greatly value the very important work of family and friends caring for people who either use this service, or are themselves patients of the practice.

If you would like further information please click HERE

Here at Ancora, we will be holding Carers information sessions on the following:

Ashby Road – 5th July 12 – 2pm

Detuyll Street – 12th July 12 – 2 pm

Please come along and hear our ideas and share your ideas with us.

         Please bring along your carer or the person you care for even if they are not a patient at this practice.



Transport links to our Surgeries

Please click on the link to view the bus routes of Scunthorpe and the timetable for these routes. 

Scunthorpe Shuttle Leaflet

Our Ashby road Surgery has a bus stop located just outside the entrance to the surgery. While our Detuyll Street surgery has a bus stop located around the corner on Frodingham road.

Have your say on Wheelchair services in North Lincolnshire

Local health chiefs and council are to review wheelchair services and are asking patients and carers with current or previous experience of using a wheelchair to give their views.

In partnership, North Lincolnshire Clinical Commissioning Group (CCG) and North Lincolnshire Council are encouraging wheelchair service users, their family/carers and health and social care professionals or charitable organisations with experience or an interest in this area to share their views which will then be used to drive improvements to wheelchair provision across North Lincolnshire.

The wheelchair service provides local residents with wheelchair or specialist seating needs information, advice and assessments to determine the most appropriate support needed. The service also delivers wheelchair or seating equipment and is responsible for its on-going maintenance and repairs.

Dr Margaret Sanderson, Clinical Chair of North Lincolnshire CCG said: “As a CCG we want to commission services that are driven by the needs of local people. It is fundamental that we acknowledge and understand service user experience of wheelchair services in order for us to improve them further. I would encourage anyone who uses wheelchair services or carers to complete the short survey and help us provide a wheelchair service fit for purpose designed by its users.”

Cllr Rob Waltham, cabinet member for Health, Strategic Projects and Regeneration, said:
“Finding out the needs of residents in North Lincolnshire is vital as this helps us identify if any improvements need to be made; ensuring they receive the best possible services. Accessibility is a top priority so I would urge all wheelchair users or carers to complete the survey and have their say. This will provide us with a greater understanding of your needs and support any future decision-making.”

To have your say on Wheelchair Services you can:

• Complete our online survey

• Call us on 0300 3000 563 and ask for a paper or large print version of the survey to be sent to you together with a FREEPOST envelope

• If you would prefer to talk to someone over the phone about your experiences call us on 0300 3000 563

• Email:


At the end of July 2015, Ancora Medical Practice was inspected by a team from the Care Quality Commission.

The practice was found to be GOOD in all aspects of services it provides to patients.

To view the FULL report please click the link below: