The NHS in North Lincolnshire and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.

Call 111 now if you've been:
• to Wuhan or Hubei Province in China in the last 14 days (even if you do not have symptoms)
• to other parts of China, including Macau and Hong Kong, in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
• to Thailand, Japan, Taiwan, Singapore, Republic of Korea or Malaysia in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
• in close contact with someone with confirmed coronavirus 

Do not go to a GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.

Further information is available on

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.

The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan or Hubei province, China are currently in isolation.

Testing of suspected coronavirus cases is carried out in line with strict regulations.  This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all
appointments as usual.

Everyone is being reminded to follow Public Health England advice to:

• Always carry tissues with you and use them to catch your cough or sneeze.  Then bin the tissue, and wash your hands, or use a sanitiser gel.
• Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
• Avoid touching your eyes, nose and mouth with unwashed hands.
• Avoid close contact with people who are unwell.

You can find the latest information and advice from Public Health England and further information is available on


Our doctors and nurses are not licensed to treat dental problems.  This means we cannot help you if you have toothache or require antibiotics for a suspected dental abscess.

If you require treatment or advice for a dental problem you MUST consult a dentist.

Patients who do not have a dentist and those requiring emergency treatment who cannot get an appointment with their usual dentist should contact NHS 111.

Information on dental charges can be found here:  (copy and paste the following into your web browser):  Please note that all emergency dental treatment is charged at the Band 1 rate. 

Under some circumstances you may not have to pay for your dental treatment.   Please visit the link above to see if this applies to you. 


There may be times in your life when you think about the consequences of becoming seriously ill or disabled.  This may be at a time of ill health or as a result of a life changing event.  It may simply be because you are the sort of person who likes to plan ahead. 

You may want to take the opportunity to think about what living with a life limiting illness might mean to you, your partner or your relatives, particularly if you become unable to make decisions for yourself. 

You may wish to record what your preferences and wishes for future care and treatment might be or you may simply choose to do nothing at all. 

One way of making people aware of your wishes is by a process that is called future care planning.  We have available a booklet which is designed to help you write your own future care plan if that is what you wish to do - we hope that you find it helpful.  You may want family or those caring for you to help record your preferences, however you should decide what is recorded. 

The document is not legally binding.  It provides you with the opportunity to document your preferences, so that those caring for you can take these into account.  It has been developed by patients, carers and staff within North Lincolnshire. 

For a copy of this document, please ask at the surgery reception, or  

Please click here for electronic copy of My Future Care Plan




Ancora Medical Practice - In House Vasectomy Service

Utilising the Non-Scalpel Vasectomy Procedure

This is done at our Ashby Road site by GP partner, Dr M Jajja who is a qualified Vasectomist.  The procedure is available for all male patients of North Lincolnshire even if your not registered with Ancora Medical Practice.  Please speak to your GP if you would like further information in regards to the service.

For more information please see : Non- Scalpel Vasectomy Patient Information

We have collated 12 months worth of feedback in regards to this service which can be found here!

Launch of Yorkshire & Humber Care Record will improve your care

Launch of Yorkshire & Humber Care Record will improve your care

The Yorkshire & Humber Care Record is being rolled out across region with the aim of improving care for people who use NHS and social care services.

There are hundreds of clinical computer systems across Yorkshire and Humber. They all hold clinical information about patients who have used services provided by their GP, at a local hospital, community healthcare, social services or mental health teams. Each record may hold slightly different information. The Yorkshire & Humber Care Record will bring together certain important information from all of these systems so that medical and care information held about a patient or service user can be centralised into one easy-to-use system.

All of your records will still be strictly confidential. They will only be looked at by clinical care staff who are directly involved in your care.

The Yorkshire & Humber Care Record will support people working in health and social care services to provide you with better and more joined-up care. It will make care safer because everyone involved in treating you will have access to the most up-to-date and accurate information about the medicines you are taking and any allergies that you have for example. It will also help to avoid unnecessary or duplicate tests and procedures, and reduce paperwork for doctors, nurses and other staff, giving them more time to spend on patient care.

GPs from the area have been forthcoming with the following comments. “I have been waiting for a system like this to come along for years. It will save so much time and make patient care safer and more cohesive. At present, my team have to make lots of phone calls to get access to information about what’s happened to our patients at the hospital. This will save us significant time, but more importantly, we will have the right information to hand to deliver the best care to our patients.”

You can choose not to have a Yorkshire & Humber Care Record. It is your choice but sharing your medical and social care information through the Yorkshire & Humber Care Record will make it easier to provide the best quality care and support for you.

The New NHS App

Try the new NHS App

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use SystmOne Online you can continue to use it. You can use the NHS App as well.

For more information go to

GP practices supported to recommend active lifestyles to patients and staff with launch of new UK-wide Active Practice Charter

The Royal College of GPs and Sport England have teamed up to launch the very first Active Practice Charter to inspire and celebrate GP practices that are taking steps to increase activity and reduce sedentary behaviour in their patients and staff.

It will benefit the approximately 8,000 GP practices in the UK, by raising awareness of the simple changes that can be made to improve the physical and mental wellbeing of patients and staff, such as signposting to local exercise classes or partnering with a nearby activity provider.

Research shows that doing regular physical activity can reduce the risk of coronary heart disease and stroke by as much as 35% and decrease the risk of early death by as much as 30%.

However, the UK population is around 20% less active than during the 1960s and physical inactivity is a significant financial burden, estimated to cost as much as £7.4 billion each year, including £0.9 billion to the NHS alone.

One in four patients say they would be more active if it was recommended by a GP or nurse

And while many GPs already promote physical activity in their surgeries, some identify barriers to prescribing exercise or discussing physical activity – for example, not having enough time in the consultation to have effective conversations with patients.

This is why the Royal College of General Practitioners and Sport England have also launched a Physical Activity and Lifestyle toolkit to help practices achieve Active Practice status. It contains a comprehensive selection of condition-specific, professional-facing information documents that can be used to help all healthcare professionals – including the Moving Medicine website, a step by step guide to conversations with patients about physical activity.

Non-scalpel Vasectomies

Ancora is now offering non-scalpel vasectomies to our patients, and those of other practices who wish to refer patients in to us.  Dr Mubark Jajja is our vasectomist, and has been carrying out these vasectomies since last year.  The non-scalpel vasectomy is a new method of vasectomy which is: 

    A quick and simple procedure

    No scalpel involved

    No stitches necessary

    Less painful than scalpel technique

    Only a 1 in 2000 chance of not being sterile

Ancora patients wishing to be considered for this procedure should make an appointment for vasectomy counselling with Dr Jajja.