We run a computerised repeat prescription system. This provides an attached slip containing all prescribed medicines authorized for repeat prescribing by your doctor. Ordering a repeat prescription is greatly simplified by submitting information contained on this slip.

You can obtain a repeat prescription by the following:

• By placing repeat prescription request form (i.e. the green tear off slip on the reverse of your prescription) into the repeat prescribing box in reception
• By post - please enclose s.a.e. if return postage is needed
• By asking at the front desk
• By the online prescription icon at top of this page (you must be registered for online to use this facility)

Please ensure that the items you require are requested clearly by ticking the appropriate box on the repeat request form, or if you do not have a repeat request form, please ensure that your name, address and the items you require are clearly indicated.

In order to process the large number of requests each day please note that 2 working days notice is required for repeat prescription requests.

The schedule for ordering and collection is therefore:

• Monday - Wednesday after 2pm
• Tuesday - Thurdays after 2pm
• Wednesday - Friday after 2pm
• Thursday- Monday after 2pm
• Friday - Tuesday after 2pm

Due to the high volume of requests received by the practice each day, you should note that you will be asked to call back if you request your prescription earlier than the times indicated above.

Patients should be aware that most pharmacies can now arrange for patients' prescriptions to be collected from the practice on their behalf. To arrange this please contact your own pharmacist directly.

Your doctor will have authorised a certain number of repeat prescriptions. When these have been issued, your doctor will assess your need. Further repeat prescriptions may be authorised by them or you may be asked to attend the surgery for a review of your condition. 

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

• those on specific benefits or through the NHS Low Income Scheme
• those who are age exempt
• those with certain medical conditions
• More information is available at NHS Choices

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.65
• 12-month prepayment certificate (PPC): £111.60
• 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

• Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.

Fraud Alert AY 2324 009 pharmacy calls.pdf